Cancellation Policy
Notice of cancellation must be made in writing to Fasturtle Solutions Private Limited up to 180 days prior to the event you will be entitled to 50% of the total paid less any supplier cancellation charges. 180 days to 90 days you will be entitled to 25% of the total paid less any supplier cancellation charges.
Terms & Conditions :
- E & O.E.
- All disputes are subject to Mumbai Jurisdiction only.
- All queries relating to the bill must be lodged within 10 days of the date of bill.
- Our liability is limited to the refund of the bill amount only.
- Interest @ 24% p.a will be charged if the bill is not cleared within 14 days from the date of the bill.
- Payment solicited by Cheque or draft drawn in favour of Fasturtle Solutions Private Limited
- PAN: AAFCF3185M
- CIN: U92419MH2022PTC395441
TERMS & CONDITIONS :
FACILITATION
Fasturtle Solutions Pvt.Ltd has relationships in place with selected panel of Vendors to ensure that they provide customers with all the services in accordance with the Agreement and other applicable terms notified to vendors (“Vendor”). Fasturtle Solutions Pvt.Ltd provides services through Vendor and connects the users and customers with the Vendor to avail all the services, in accordance with these Terms of Use. We stay involved with customer right from the time when a booking is made through us and throughout customers’ event, despite the Vendor being responsible for the services. Our goal is to ensure that customers have the desired experience through appropriate coordination with our selected panel of Vendors.
FORCE MAJEURE
Fasturtle Solutions Private Limited shall not be responsible for failure or delay of performance caused by acts beyond our reasonable control including, without limitation, acts of God, acts of war or terrorism, shortage of supply, breakdowns or malfunctions, outbreak of an epidemic and/or pandemic, natural disasters, severe damage or destruction to the property, imposition of lockdown by a Government, significant or partial restrictions, interruptions or malfunction of computer facilities, cyber-attacks, irretrievable breakdown of our Website, or loss of data due to power failures or mechanical difficulties with information storage or retrieval systems, labour difficulties or civil unrest.